ABUJA: The Federal Competition and Consumer Protection Commission (FCCPC) on Thursday said it is still investigating Air Peace over allegations of exploitative ticket pricing, including significant price hikes for advance bookings on specific domestic routes.
The FCCPC made the clarification through a statement by Ondaje Ijagwu, the Director, FCCPC Corporate Affairs, to refute a story entitled “FG not investigating Air Peace – FCCPC” making the rounds on some media platforms, particularly online.
The agency said the false story has been falsely attributed to the Commission, explaining that the referenced story, which seemed syndicated and sponsored, did not emanate from its office and advised the public to disregard it in its entirety.
“The FCCPC stands firmly by its official release dated December 1, 2024, which announced inquiries into widespread consumer complaints in the banking, telecommunications, and aviation sectors. As stated, Air Peace is one of the entities being engaged to address allegations of exploitative ticket pricing, including significant price hikes for advance bookings on specific domestic routes.
“These inquiries, being conducted under the Federal Competition and Consumer Protection Act (FCCPA) 2018, are focused on addressing poor service delivery, exploitative practices, and potential consumer rights violations. The inquiries are structured engagements aimed at ensuring compliance with regulatory standards, improving transparency, and protecting consumer interests.
“The FCCPC reaffirms that the inquiry into Air Peace commenced as scheduled on December 3, 2024, and remains ongoing. The Commission is reviewing information and responses being provided by Air Peace and other entities under inquiry. Appropriate determinations will be made, and necessary actions taken to address any identified violations.
“We urge the public to rely solely on verified communications from the FCCPC,” it stated.